Imagine the following scenario – it’s 3am and you get a phone call about your store in the central part of town. The shop window has been shattered and the merchandise inside is unprotected. Obviously, you need to seek an immediate solution in order to protect your business. An emergency glass repair is the solely viable option before you can go back to your restful sleep.
If you do a bit of research, you’ll come across dozens of emergency glass repair service providers. Choosing the right one depends on your budget, the criteria that matter the most to you and on assessing the reputation of the company.
Reputation and Experience
The experience of the company in emergency glass repairs and its reputation will both matter.
Broken glass will leave your home or your business exposed. You need a service provider who can handle the specifics of the situation and deal with the emergency as quickly as possible. A company that doesn’t specialize in the particular type of glass repair cannot provide adequate and timely assistance.
As far as reputation is concerned, you can learn a lot by doing a bit of online research.
Online reviews and testimonials can come in handy if you’re trying to determine the experience that former clients have had.
Try to pinpoint similarities and trends in the different accounts. If multiple people are saying the same thing, chances are that the information can be considered trustworthy. Avoid overly positive or overly negative accounts – these are probably written by either marketing professionals or the competition.
A Comprehensive Emergency Service
Companies that offer emergency glass repairs usually have a well-developed portfolio of services that their clients are entitled to.
Immediate board up services are one example of specialized assistance that can come in handy. No matter how fast the contractor is, replacing the window immediately isn’t going to be possible most of the time. Companies that specialize in such services, however, will usually do a board up job within an hour of receiving a call. This way, the inside of the premise will be protected until the replacement window arrives.
A clean up service should also be included in the package. Shards of glass will go everywhere and they can be quite dangerous. Professionals know how to handle the damage, protecting the interior and keeping an inexperienced individual from getting injured.
Availability of the Right Windows
Windows come in all shapes and sizes. Some emergency glass repair service providers specialize in particular types of assistance. Make sure that the contractor you’re interested in can replace the specific type of window you have in your home, office or shop.
Residential and commercial glass are often different. There are laminated, toughened glasses, smoked, mirrored, scratch-resistant, energy efficient glasses, etc. Can the company provide the specialized type of glass that you need for your window? Can they make the delivery quickly?
Keep in mind that certain specialized types of glass may be more difficult to install. There will be specific protocols to follow. A service provider who doesn’t have experience with the particular product could do a subpar job. Don’t risk it, choose emergency glass repair services that are tailored to your needs.
Guarantees and Insurance
The quality of craftsmanship should be ensured via a warranty. This is one of the essentials to ask for when choosing an emergency glass repair company.
Some of the best service providers will give their emergency clients a lifetime warranty. Even if such extensive coverage isn’t provided, you should get at least a few years’ worth of guaranteed additional work in the case of a defect.
Look for a company that is insured and that can also communicate with your insurance company to help you handle the financial aspects of the replacement. Dealing with an emergency is stressful enough and you could skip some of the key steps needed to get a reimbursement. If you can get to work with a contractor who can offer administrative help, you shouldn’t hesitate to prioritize the offer.
A Quick and Accurate Quote
A final thing to keep in mind is the cost of getting emergency glass repairs.
People in need of emergency assistance worry that they’re not going to know immediately how much the job is going to cost.
Companies that specialize in emergency services should provide detailed and adequate quotes immediately. Usually, the cost of the replacement will be announced upon the arrival of the technician at the venue.
This will also be a chance for you to ask questions and specify aspects of the work that you want to have completed in a specific manner.
It is important to confirm all aspects of the interaction in advance, even if you need to have a window or a sliding door replaced as quickly as possible. Think about what matters to you the most and pursue these factors. Don’t feel pressured to agree to terms and conditions if these don’t meet your requirements. Taking some time to research and ask questions can save you a lot of money and trouble in the long run.